1. Introduction
This Privacy Policy governs the manner in which Roktalap collects, uses, maintains, and
discloses information collected from users (each, a "User") of the Roktalap website and application
("Service"). This privacy policy applies to the Service and all products and services offered by
Roktalap. By accessing or using the Service, you acknowledge that you have read, understood, and agree
to be bound by the terms of this Privacy Policy.
2. Information Collection & Data Privacy
We may collect personally identifiable information from Users in a variety of ways, including, but not
limited to, when Users visit our site, register on the platform, fill out a blood request or donor profile,
and in connection with other activities, services, features, or resources we make available on our Service.
Users may be asked for, as appropriate: full name, email address, phone number, blood group, geographical
location/coordinates (Division, District, Upazila) for accurate distance matching, and profile pictures. We
collect personal identification information from Users only if they voluntarily submit such information to us.
Data Privacy & Protection: We are strictly committed to safeguarding your private information.
Your personal data is protected using industry-standard security protocols and encrypted communication. We do not
broadcast or expose your private contact information publicly; contact details are shared strictly for
life-saving coordination between verified blood donors and patient parties during active emergency requests.
3. Usage of Information
Roktalap may collect and use Users' personal information for the following specific purposes:
- To facilitate life-saving blood donation connections: The primary purpose of collecting
personal and location data is to connect compatible blood donors with emergency recipients quickly and efficiently.
- To send emergency alerts & notifications: To deliver real-time push notifications and emergency
updates when urgent blood requests matching your group are nearby.
- To improve customer service: Information you provide helps us respond to your
customer service requests and technical support needs more efficiently.
- To personalize and protect user experience: To display verified user contributions, maintain
account security, and prevent fraudulent or spam requests.
4. Third-Party Advertising & Google AdMob
To support our free community platform and sustain operational costs, we use Google AdMob to display
advertisements within the Roktalap mobile application. Google AdMob and its advertising partners may use device identifiers,
cookies, and non-sensitive technical data (such as advertising ID, device model, operating system, and general approximate location)
to serve relevant, non-intrusive advertisements or measure ad performance.
Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visits to our app
and/or other sites on the Internet. Users may opt out of personalized advertising by visiting
Google Ads Settings
or configuring their device's advertising preferences. For more details on how Google processes ad data, please review
Google's Privacy & Terms for Advertising.
5. Disclosure of Information
We do not sell, trade, or rent Users' personal identification information to marketing agencies or third parties.
We may share generic aggregated demographic information not linked to any personal identification information regarding
visitors and users with our trusted analytics partners and affiliates. We may disclose your personal information only
if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal legal
processes, court orders, or governmental requests.
6. Policy for Children
Protecting the privacy of the very young is especially important. For that reason, we never collect or
maintain information at our Service from those we actually know are under 13, and no part of our website
is structured to attract anyone under 13. If we discover we have inadvertently collected such
information, we will delete it immediately.
7. Changes to This Policy
Roktalap has the discretion to update this privacy policy at any time. When we do, we will revise the
updated date at the top of this page. We encourage Users to frequently check this page for any changes
to stay informed about how we are helping to protect the personal information we collect. You
acknowledge and agree that it is your responsibility to review this privacy policy periodically and
become aware of modifications.
8. Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with
this platform, please contact us at:
Roktalap Headquarters
Dhaka, Bangladesh
Email: support@roktalap.com
9. Data Deletion
Users have the right to request the deletion of their accounts and associated data at any time. To
request account deletion, users can contact us at support@roktalap.com. Upon receiving a valid request, we will delete the user's
personal information from our active databases within a reasonable timeframe, unless retention is
required for legal or regulatory purposes.
© 2026 Roktalap. All rights reserved.
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